Privacy Policy

Introduction

Welcome to Conversy, a leading provider of AI Software-as-a-Service (SaaS) solutions for processing audio of media files. We understand the importance of protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and protect information in connection with our services. 

Information We Collect   

Personal data refers to any information that relates to an identifiable individual, either directly or indirectly. This information can be used to identify, contact, or distinguish an individual, and it can encompass a wide range of data points. It does not include data where the identity has been removed or made anonymous. 

Website

  • We use cookies on our website to facilitate a greater user experience. The cookie policy can be read in full below.
  • When you interact with the website we may collect information about you, what type of browser and device you use, from what source you entered the website, IP, time zone etc. This in for us to continuously improve our site and its content to make it as useful and relevant as possible.   

Contact forms on website 

  • When you contact us and/or make a request on the website through a form, we will collect relevant identifiable information about you, such as name, email, phone number and job title, in order to fulfil our promise of further action. We may also ask for additional organizational information to conduct business in a way that is legally compliant and aligned with our sales compliance policy. 

Product platform 

  • The privacy and security applicable to our product platform license agreements are separate from this statement. With that being said, we want to clarify that we do not access any user created data in our products, neither do we give any third parties access to it, unless it is required by applicable law or by proper legal or governmental authority. For more specific information about the privacy and security of our product platform, please contact sales@conversy.ai

User portal  

  • When you sign up for our user portal we will save your email to administrate your account. We may also share your email with a third party provider to ensure a secure account administration.  

Data Protection

  1. Security Measures

We implement a variety of security measures to ensure the protection of your data, including: 

  • Encryption of sensitive information 

  • Secure data storage 

  • Access control and authentication measures 

  • Regular security audits and updates 

  1. Data Retention

  • We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Media files are retained based on the client’s instructions or our service agreement. 

  1. Third-Party Service

    • We may employ third-party companies and individuals to facilitate our services, provide the service on our behalf, perform service-related tasks, or assist us in analyzing how our services are used. These third parties have access to your personal data only to perform these tasks and are obligated not to disclose or use it for any other purpose. 

Your Rights

  1. Access and Update
    • You have the right to access and update your personal information. You can do this by contacting us directly.
  2. Deletion and Restriction
    • You have the right to request the deletion or restriction of your personal data. We will comply with such requests unless we are required by law to retain certain information.
  3. Data Portability
    • You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
  4. Objection
    • You have the right to object to the processing of your personal data under certain circumstances. 

Children’s Privacy

  • Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information. 

Changes to This Privacy Policy 

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. You are advised to review this Privacy Policy periodically for any changes. 

Contact Us 

If you have any questions about this Privacy Policy, please contact us at: 

  • Email: info@conversy.ai 

  • Address: Regeringsgatan 88, 111 39, Stockholm 

Last updated: 2024-05-30